Quote from: oldgamergeek;434385"We should only play the games that WOTC puts out because they have the official game, all others are rip offs" some smart mouth 12 year old was spouting this last month. My reply " Look kid I have been gaming longer than your PARENTS have been alive, so don't try to tell me what is and isn't a rip off."

You sure showed that little kid!

Quote from: Peregrin;434328I swear to God a 7-11 employee has more business sense than some of the loons running game-stores.

I mean, it's not even real salesmanship.  You're not selling hardware or landscaping vehicles that are big investments.  You're not cold-calling.  People walk into your store with disposable income already wanting to buy what you have (or at least having a general idea), and you (essentially) turn them away and tell them what they want sucks?

Shit, some of the employees who work under me at our ticket brokerage are socially awkward as hell, and yet they can finalize an 800 dollar deal in five minutes.  It's not that fucking hard if you have any ounce of sense and a willingness to be friendly and helpful towards your clients.

LGS was having a buy 1 get 1 half off sale on 3.5 items. I had about $150 of adventures and books that I brought up to the counter. The sales clerk looks at them and asks if I had tried 4E - I responded by politely saying "Yes, but it just didn't work for me". The cleark then went on a rant about how 4E is so much better than anything else d20 and that 3.5 is now "teh suxx0rs". I left everything on the counter and walked out.

When a customer is about to make a purchase, you don't tell him that his purchase choice sucks if you want to make any money.

Quote from: jeff37923;434457When a customer is about to make a purchase, you don't tell him that his purchase choice sucks if you want to make any money.

Common sense for most of us.  We're selling a ton of New Kids on the Block here at work.  Why the hell would I tell a client they're wasting their money on a washed up pop group?  The money is pouring in.

I guess some people really can't separate their stupid geek prejudices from their work.  You're either running a business, or you're running a "hangout."  One can potentially survive the really horrible odds for small businesses if you're smart, the other is bound to fail.

That Savage Worlds was apparently a storygame .

TrekkieKT
Peace, Love and Wombats.

Quote from: Reckall;434362"Our gaming association plays in spaces offered by the Italian Socialist Party... Of course playing doesn't make you politically involved" (official invitation to join an association)

What a wasted opportunity!

Quote from: jeff37923;434457LGS was having a buy 1 get 1 half off sale on 3.5 items. I had about $150 of adventures and books that I brought up to the counter. The sales clerk looks at them and asks if I had tried 4E - I responded by politely saying "Yes, but it just didn't work for me".

The better response to Jeff's situation:

"Yes sir, many of our regular customers have said something similiar about 4th edition. A lot of people seem to share your opiniopn I can understand your frustratiuon with the changes in the game"

...and while finish the ring up and putting the 3.5 items in bags....

"There is a 3.5 group that meets here twice a month, and also a PATHFINDER group as well. PATHFINDER is mostly compatible with 3,5 D&D. Would you like contact info for them?"


Thats one way it could have gone better for Jeff.

- Ed C.

Quote from: Koltar;434551The better response to Jeff's situation:

"Yes sir, many of our regular customers have said something similiar about 4th edition. A lot of people seem to share your opiniopn I can understand your frustratiuon with the changes in the game"

...and while finish the ring up and putting the 3.5 items in bags....

"There is a 3.5 group that meets here twice a month, and also a PATHFINDER group as well. PATHFINDER is mostly compatible with 3,5 D&D. Would you like contact info for them?"


Thats one way it could have gone better for Jeff.

- Ed C.

Better tell your boss then. It happened in one of your stores.

Quote from: Koltar;434551The better response to Jeff's situation:

"Yes sir, many of our regular customers have said something similiar about 4th edition. A lot of people seem to share your opiniopn I can understand your frustratiuon with the changes in the game"

...and while finish the ring up and putting the 3.5 items in bags....

"There is a 3.5 group that meets here twice a month, and also a PATHFINDER group as well. PATHFINDER is mostly compatible with 3,5 D&D. Would you like contact info for them?"


Thats one way it could have gone better for Jeff.

- Ed C.

And I wouldn't come back. What a bunch of nonsensical hogwash. I don't need, or want, proselytizing, even if it's for a game I already like. Maybe after I've gotten to know the shop staff, but not before then. People pushing agendas like that grate on my nerves. If anything, I want staff at a shop to have something positive to say about any given game, because if they can't, I'm gonna wonder why they're trying to sell me shit - if you think it's that bad that you're willing to dog on it at the counter, get it off your fucking shelves.

Matter of fact, this reminds me of one of the most annoying things I ever heard at a game shop. This was in the early days of 3e. The guy at the counter during most days of the week would not shut up about how 3e was broken. He gleefully recounted example after example about how this or that element of the game could be exploited. Compared it negatively to older editions while I was actually buying the books. Turns out, this dipshit was an avid player of 3e (he actually played in a game at the shop), munchkining his character to cause as much damage as possible in combat, but complaining about it the whole time. Even after I got to know the guy a little better, his continual chatter and sermonizing got me to the point of avoiding the place. If you're staff at a shop, wait until I ask for info or opinions before giving them unsolicited.

Quote from: RPGPundit;434422Was that before or after 4e?

RPGPundit

Mid '90s

Quote from: Peregrin;434462Common sense for most of us.  We're selling a ton of New Kids on the Block here at work.  Why the hell would I tell a client they're wasting their money on a washed up pop group?  The money is pouring in.

BTW, I feel that a guy should be allowed to spend his money on what he wants. Just my 2 cents.

Should someone "explain" to me that 4E is better while I'm buying 3.5E I'll probably anwser "This is what the other shop's clerk told me when I asked for an opinion, so I listened to him and tried 4E. It is the very reason why I now shop here and buy 3.5E"

Stupid thing I heard in a game-store:

Customer, to shopkeep: "Can I borrow a sheet of paper and a pen?"
Shopkeep: "Sure...what do you need them for?"
Customer: "I want to jot down some stats in Sword & Fist so I don't have to buy it."

What.

The fuck.

(This was back when that book was brand new.)

Quote from: thedungeondelver;434651Stupid thing I heard in a game-store:

Customer, to shopkeep: "Can I borrow a sheet of paper and a pen?"
Shopkeep: "Sure...what do you need them for?"
Customer: "I want to jot down some stats in Sword & Fist so I don't have to buy it."

What.

The fuck.

(This was back when that book was brand new.)

LOL What the fuck indeed.

Quote from: thedungeondelver;434651Stupid thing I heard in a game-store:

Customer, to shopkeep: "Can I borrow a sheet of paper and a pen?"
Shopkeep: "Sure...what do you need them for?"
Customer: "I want to jot down some stats in Sword & Fist so I don't have to buy it."

What.

The fuck.

(This was back when that book was brand new.)

The first and only time I was ever called a fascist was when I worked in a game store and refused to let a customer copy down in a notebook a section of rules from a Vampire splatbook.

Quote from: ColonelHardisson;434602And I wouldn't come back. What a bunch of nonsensical hogwash. I don't need, or want, proselytizing, even if it's for a game I already like. Maybe after I've gotten to know the shop staff, but not before then. People pushing agendas like that grate on my nerves. If anything, I want staff at a shop to have something positive to say about any given game, because if they can't, I'm gonna wonder why they're trying to sell me shit - if you think it's that bad that you're willing to dog on it at the counter, get it off your fucking shelves.

What the hell are you talking about?

 There was no "proselytizing" in anything I wrote in my hypothetical version of Jeff's situation.

 No agenda was 'pushed' - just an offer of contact info - IF the customer was interested.

I think you are bringing your own baggage to the situation of the hypothetical situation here.


- Ed C.

Quote from: ColonelHardisson;434602And I wouldn't come back. What a bunch of nonsensical hogwash.

Yeah, God forbid someone at a retail counter should...

1.)Empathize with the customer.
2.)Positively reinforce the customer's product choice.
3.)Provide additional information to help the customer enjoy the product better.

Why would they, I mean it's only salesperson fucking 101.

Is this an example of you not throwing out any hyperbole to prove your point? :rolleyes: